01 / Contact

Get in touch
any hour
of the day.

Locked out at 2am? Chef knives due back before Friday service? A Miele washer leaving water on the floor? Call the shop and a person picks up. Basics Plus has worked out of real Manhattan storefronts since 1988, so you always know where to find us.

Shop line
212-510-8320
Emergency & delivery
212-510-8320
Mail & drop-off
91 3rd Avenue, NYC, NY, 10003; Basics Plus On Broadway — 2315 Broadway / 83 Street, New York, NY 10024; Basics Plus Midtown — 845 2nd Avenue, New York, NY 10017; Basics Plus Union Square — 121 U
Counter hours
24/7 for emergency inquiries
Emergency lockouts answered around the clock, holidays included.

Send us the details

Tell us what you need and which shop is closest. We reply the same day during counter hours. For a lockout in progress, please call instead of writing.

We use your details to answer your request. Nothing else.

02 / Scheduler

Book a time at the counter

Pick a slot for a lock installation, a Miele repair drop-off, or a batch of knives you want sharpened while you wait. Choosing a time keeps you moving instead of standing in line behind a rush of key cutting.

  • /Lock installs and rekeying, homes and businesses
  • /Knife sharpening from $6.95 per knife
  • /Miele vacuum and washer diagnostics

Locked out right now? Skip the calendar and call 212-510-8320.

Online booking is loading. If it does not appear, give the shop a call and we will pencil you in.

03 / Locations

Three storefronts across Manhattan

Walk in with your keys, your knives, or your vacuum. Our service area covers all of Manhattan, and SodaStream cylinders reach your door in about an hour.

Uptown

Basics Plus On Broadway

2315 Broadway / 83 Street
New York, NY 10024

Get directions

Midtown East

Basics Plus Midtown

845 2nd Avenue
New York, NY 10017

Get directions

Downtown

Basics Plus Union Square

121 University Place / 13 Street
New York, NY 10003

Get directions
Basics Plus Union Square storefront at 121 University Place in Manhattan

04 / Quotes

Ask what it costs before we touch anything.

Every quote is spoken plainly and written down: the lock, the labor, the number of knives, the parts for your Miele. No surprise charges once the job is done. Call either line and we will price it on the spot.