04 / Miele Services

Certified Miele repair, done properly.

Miele appliances are precision machines, and they deserve a technician who knows them. Our team services Miele vacuums, washing machines, dishwashers and premium kitchen appliances using genuine parts and manufacturer-approved procedures. Most repairs are finished within 24 to 48 hours.

Turnaround
24-48 hrs
Parts
Genuine Miele
Since
1988
Technician repairing a Miele vacuum cleaner on a workshop bench

Fig. 04 / Bench diagnostics

Vacuums, washers, dishwashers, ovens

The work

Everything we service, listed plainly

Repairs are only half the job. Regular cleaning and servicing keeps a Miele running the way it did new, and it adds years to the machine. Our technicians are trained across Miele models and treat each one to the manufacturer's spec, not a shortcut.

Bring it in or book a visit

Drop your vacuum at any of our three shops, or call and we will schedule a technician for larger appliances. We will tell you the likely cost before any work starts.

Get a repair quote

01

Miele vacuum repair

All models, canister and upright. Suction loss, brush rolls, cords, switches, filters and full maintenance service.

02

Washing machine repair

Pumps, motors, control boards and seals. We track down leaks and drainage faults instead of guessing at parts.

03

Dishwasher service

Repair and maintenance for dishwashers that stop cleaning, stop draining, or throw an error code.

04

Premium appliances

Ovens, cooktops and refrigerators serviced by technicians who work on this equipment every week.

05

Preventive maintenance

Scheduled maintenance plans for homes and businesses, so filters, seals and hoses get changed before they fail.

06

Diagnostics & parts

Full diagnostic and troubleshooting service, with replacements made using genuine Miele components.

Fault list

Common repairs we handle

If your symptom is on this list, we have almost certainly fixed it this month.

  • /Loss of suction in vacuum cleaners
  • /Washing machine leaks or drainage issues
  • /Dishwasher not cleaning or draining
  • /Control panel and electronic issues
  • /Motor and pump failures
  • /Hose and seal replacements
  • /Filter cleaning and replacement
  • /Routine servicing and deep cleaning

Why us

A real shop behind every repair

Three storefronts in Manhattan, staff you can speak to face to face, and a service record going back to 1988.

35+
Years serving NYC
3
Manhattan storefronts
24-48
Hour repair turnaround
100%
Genuine Miele parts

Coverage

Miele service across Manhattan

We serve homes, offices, restaurants and buildings throughout Manhattan from three shops. Drop off a vacuum at the counter, or call and we will arrange a visit for a washer, dishwasher or built-in appliance.

24/7 for emergency inquiries

Interior of the Basics Plus hardware shop counter on Broadway in Manhattan

Location 01

Basics Plus On Broadway

2315 Broadway / 83 Street
New York, NY 10024

Get directions
Shelves of appliance parts and vacuum accessories inside the Basics Plus Midtown shop

Location 02

Basics Plus Midtown

845 2nd Avenue
New York, NY 10017

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Basics Plus Union Square storefront at 121 University Place in Manhattan

Location 03

Basics Plus Union Square

121 University Place / 13 Street
New York, NY 10003

Get directions

Main shop

91 3rd Avenue, NYC, NY, 10003; Basics Plus On Broadway — 2315 Broadway / 83 Street, New York, NY 10024; Basics Plus Midtown — 845 2nd Avenue, New York, NY 10017; Basics Plus Union Square — 121 U

Request service

Tell us what your Miele is doing

Send the model and the symptom and we will come back with the likely repair, the parts involved and the cost. For anything urgent, call the shop and speak to a person.

Miele repair request

Get a repair quote

We reply during shop hours. Basics Plus answers emergency lockout calls 24/7 by phone.